ATTENTION. This Jane app is ONLY for current clients who have already been contacted by our Intake Volunteers.

We have 80+ current active counsellors to support within the same week. Multiple Languages and Diversity: English, Arabic, Bengali, Cantonese, Farsi, French, Hindi, Mandarin, Punjabi, Romanian, Tamil, Urdu and more.

If you would like to access our services (free video call or phone call counselling), please call, text or email us: (647) 490-2992; (778) 200-7823.

You can also fill out our Online Intake Form to speed up the process. If considered suitable, our Intake Supervisors will contact you directly (within 7 days) to assess your concerns and assign suitable counsellors. 


NEW SERVICE alert! Would you like In Person counselling?

We are excited to announce that some of our volunteering clinics now provide probono In Person options.

2 In Person Locations: -30 Powerhouse St, Toronto ON -445 Mountain Hwy, North Vancouver BC


NEW online training! We now have 2 Online Free programs for both mental health professional (and open to all public).

-weekly Tue EST 12noon (45min) - online yoga with Jess https://www.freecounsellingcanada.ca/yoga

-weekly Thu EST 12noon (45min) online psychology study group - stress management with Heather https://www.freecounsellingcanada.ca/study

Online Free Counselling by Volunteer Counsellors

We are 100% volunteer run. Our Counsellors are Volunteer Counsellors or Referral Affiliate Master's Degree Student Counsellors who are professionally supervised and near the end of their journey (Master's Degree) to being accredited. Current counselling is provided free of charge thanks to the kindness of our volunteers. We DO NOT provide crisis nor emergency services. We CANNOT support cli... Read More

We are 100% volunteer run. Our Counsellors are Volunteer Counsellors or Referral Affiliate Master's Degree Student Counsellors who are professionally supervised and near the end of their journey (Master's Degree) to being accredited.

Current counselling is provided free of charge thanks to the kindness of our volunteers. We DO NOT provide crisis nor emergency services. We CANNOT support clients with active psychosis. Please call 911 for crisis or emergency.


In Person Counselling (Free and Reduced rate options) (30 Powerhouse St, Toronto ON)

30 Powerhouse St, Toronto ON

In Person Counselling (Free and Reduced rate options) by Volunteer Counsellors


In Person Counselling (Free and Reduced rate options) (445 Mountain Hwy, North Vancouver BC)

445 Mountain Hwy, North Vancouver BC

In Person Counselling (Free and Reduced rate options) by Volunteer Counsellors

Asya is currently a Master’s level MA in counselling psychology who is qualified to practice under the clinical supervision of an approved practicum supervisor.

Languages: English & Arabic.

Asya is currently a Master’s level MA in counselling psychology who is qualified to practice unde... Read More

Justine holds a master’s degree in psychology, a diploma in Addiction and Community Support Work, and a bachelor’s degree in communication. She is based in Calgary, Alberta, Canada. Justine is a family-oriented and proud mom who loves spending time with her loved ones. She enjoys traveling, listening to music, and eating healthy food. Her life’s purpose is to help others.

Justine has experience working with parents to build healthy relationships with their children and teens. She offers coaching on setting reasonable limits and boundaries during conflicts, mental health concerns, and life transitions. Justine specializes in working with children diagnosed with Autism Spectrum Disorder (ASD), ADHD, FASD, and other behavioral diagnoses. She provides coaching for specific issues such as school refusal, panic attacks, decreased self-esteem, and peer relationship concerns. Her natural approach encourages youth to share their feelings and become more socially active in their communities. Justine also has experience working with consumers living in group homes, domestic violence shelters, and with homeless individuals dealing with addictions and mental health issues, including those facing financial literacy barriers.

Justine’s strengths include being confident, a great listener with excellent communication skills, empowering others to reach their full potential, showing compassion and sympathy, and being non-judgmental. She is also very curious and constantly seeks innovative solutions, even for essential issues.

She says, “Everyone has something to say; we just need to listen.”

Justine holds a master’s degree in psychology, a diploma in Addiction and Community Support Work,... Read More

Practicum Site and Supervisor: Joseph Wong & Associates Counselling.

I am currently a Master’s level MA in counselling psychology, I’m a practicum student who is qualified to practice under the clinical supervision of an approved practicum supervisor. I hold an undergraduate degree in psychology and I have the opportunity and to work and support many individuals from diverse populations that includes; children, teenagers, adults and families.

My goal as a therapist who is both Black and Muslim and who was born and brought up a few years in Nigeria and much more in Canada, is to help my clients see how their many identities and life experiences interact with one another.

I get that it’s important to combat the stigma associated with mental health in all its forms, not just in Muslim and African groups, but in your own life as well. No matter your ethnic or geographical origin, I aim to provide a welcoming space where you can feel comfortable expressing yourself and working through your relationships and sense of self without fear of reprisal.

I am deeply committed to helping individuals who are grappling with challenges such as: anxiety, low self-esteem, stress, bullying, school, grief, autism, attention deficit hyperactivity disorder (ADHD), immigration, and loneliness. My therapeutic approach is client-centered and draws from a variety of sources, including cognitive behavioural therapy (CBT), emotional focused therapy (EFT), solution-focused therapy (SFT), and others as needed.

I am passionate about mentoring and advocating for the youth and families in my Nigerian community to promote mental health awareness and destigmatize seeking help for psychological concerns. Outside of school, I enjoy playing soccer and am actively involved in a community outreach organization that provides care packages to the homeless.

My life’s work is to support people in finding health, personal development, and spiritual fulfillment in a way that is respectful of their cultural backgrounds and religious practices. As a therapist, I am dedicated to being there for my clients every step of the way as they heal and find who they are via empathy, cultural humility, and honesty.

One of my favourite quotes is “You are the author of your own story”’ This is something I hope to integrate in my approach when working with you. In our work together, one of my goals is to help and find ways for you to choose to make your story, your strength. Yes I am here to support as your therapist but I am also here to help you define your own goals to find your own meaning to life. You seeking therapy is you taking one step to living a better lifestyle, although it does not fix your issues overnight, but one at a time we will work together to help you achieving your goals

I look forward to working with you on your mental health journey.

Languages: English and Yoruba

Practicum Site and Supervisor: Joseph Wong & Associates Counselling. I am currently a Master... Read More

Practicum Site and Supervisor: Joseph Wong

Hello, my name is Denise (Dee) and I am currently a Master’s level MA in counselling psychology practicum student who is qualified to practice under the clinical supervision of an approved practicum supervisor.

I am passionate about offering support in a trauma-informed environment. I value that each individual comes from a unique lived experience. I strive to support clients find their inner strength and desire for empowerment and autonomy.

My Practicum Site and Supervisor is Joseph Wong & Associates Counselling.

Languages: English

I’m so and so

Practicum Site and Supervisor: Joseph Wong Hello, my name is Denise (Dee) and I am currently a M... Read More

Hello! My name is Fathima Fahim, and I am a master’s level practicum student in Counselling Psychology. I am qualified to practice under the clinical supervision of Joseph Wong, a registered psychotherapist, counsellor, and clinical supervisor.

My experiences with life’s challenges ignited my passion for becoming a therapist. These personal experiences, combined with my formal training, enable me to approach therapy with a non-judgmental, empathetic, and collaborative mindset.

I adopt a client-centered therapeutic approach that incorporates techniques from Solution-Focused, Cognitive-Behavioral, and Narrative Therapy and is tailored to meet each client’s unique needs.

I am fluent in English and Sinhala and offer video or phone sessions. I am also available for evening and weekend appointments.

Hello! My name is Fathima Fahim, and I am a master’s level practicum student in Counselling Psych... Read More

Registered Clinical Counsellor 22357 at BC Associations of Clinical Counsellors (BCACC)

Language: Hindi, Punjabi, Urdu

Registered Clinical Counsellor 22357 at BC Associations of Clinical Counsellors (BCACC) Language... Read More

Plamena is a Master’s level MA counselling psychology intern and is qualified to practice under the clinical supervision of a practicum supervisor.

Hi, I’m Plamena; but you can call me Plum for short! I specialize in Solution-Focused Brief Therapy (SFBT), concentrating on solutions rather than problems when working with clients. I am passionate about helping you achieve your goals and find ultimate success, whatever that means to you.

Based in Vancouver, BC, where I grew up, I also have roots in Bulgaria where I was born; this, along with my love for travel, allows me to bring diverse experiences and perspectives into my practice.

Prior to counselling, I had a career in the film industry, working with actors, directors, producers, and crew. This experience was a great training ground for my counselling career as I worked with unique individuals in complex social situations. Today, I enjoy traveling, working out, and nurturing my mind, body, and soul!

I look forward to working with you and helping you make your dreams a reality!

Plamena is a Master’s level MA counselling psychology intern and is qualified to practice under t... Read More

Hello, my name is Cindy, and I am a Master of Arts in Counselling Psychology (MACP) student. I am currently practicing under the clinical supervision of an approved practicum supervisor.

I am passionate about helping people navigate life’s challenges and making a meaningful difference in their lives. My personal journey with mental health has given me a deep understanding of the courage it takes to seek support, and I strive to provide the same compassion and guidance to others that I once received.

Therapy is not a one-size-fits-all process, and I am committed to tailoring each session to meet your unique needs and goals. My aim is to create a warm, non-judgmental space where you feel heard, understood, and empowered to explore your thoughts and emotions.

Let’s take the first step together.

Hello, my name is Cindy, and I am a Master of Arts in Counselling Psychology (MACP) student. I am... Read More

Yip completed a Master’s level MA in counselling psychology and is in the process of registration.

Languages spoken: English, Mandarin

Yip believes that counselling is a process of collaboration, support, and communication. Life has its ups and downs; it is important that we know the ways to manage difficult times.

Mental health is about the balance between the physical, psychological, and emotional wellbeing. Yip strives to help clients achieve better understanding of themselves, and acquire the necessary knowledge and skills to cope with issues.

Yip completed a Master’s level MA in counselling psychology and is in the process of registration... Read More

Taylor Pollard is committed to helping you navigate life’s challenges with compassion, evidence-based strategies, and a collaborative approach to care. If you’re feeling overwhelmed by intense emotions, struggling with relationships, or facing challenges like anxiety, depression, or self-doubt, Taylor offers a supportive space to help you regain control and build a life that feels fulfilling and balanced. With a Bachelor of Arts Honours degree in Psychology from the University of Waterloo and ongoing graduate studies in Counselling Psychology at Yorkville University, Taylor combines academic knowledge with hands-on clinical experience. Taylor has also pursued training in Dialectical Behavior Therapy (DBT) and takes a DBT-informed approach to therapy. DBT is a structured, evidence-based modality designed to help individuals develop skills in emotional regulation, distress tolerance, interpersonal effectiveness, and mindfulness. Taylor’s DBT-informed practice is particularly effective for individuals experiencing intense emotions, difficulties in relationships, or impulsive behaviours. Using DBT principles, Taylor works alongside clients to explore their unique challenges and equip them with practical tools to manage stress, navigate relationships, and create meaningful change. In addition to DBT, Taylor has clinical experience working with neurodiverse populations, including individuals with Autism Spectrum Disorder (ASD) and Attention-Deficit/Hyperactivity Disorder (ADHD). This experience has fostered a deep understanding of the strengths and challenges associated with neurodiversity, and Taylor is skilled at tailoring care to meet diverse needs. Recognizing the need for change is one step; taking action to make it happen is another. While only you have the power to create that change, I’m here to guide and support you every step of the way.

Taylor Pollard is committed to helping you navigate life’s challenges with compassion, evidence-b... Read More

Life can be challenging at times; I am here to help navigate some of those obstacles. I support individuals experiencing stress, anxiety, depression, low self-esteem, and life changes using a trauma-informed approach. While I have a personal interest in working with women aged 18 and older, I also have experience supporting men and gender-diverse individuals. As a Registered Social Worker with the OCSWSSW, I provide support from a client-centered perspective, walking alongside individuals on their journey to address specific concerns and life challenges using strengths-based and solution-focused approaches. I have supported individuals in sectors such as housing, homelessness, domestic violence survivors and their children, Indigenous women and their children, and those struggling with mental wellness. I am also experienced in assisting individuals looking to make changes to support their goals, with training and career planning. In our sessions, you can expect a collaborative experience that focuses on your goals, helping you learn new skills and make changes so you can better live the life you choose. I look forward to working with you.

Life can be challenging at times; I am here to help navigate some of those obstacles. I support ... Read More

Sunny is currently a Master’s level MA in counselling psychology who is qualified to practice under the clinical supervision of an approved practicum supervisor.

Languages: English & Mandarin Chinese.

Sunny is currently a Master’s level MA in counselling psychology who is qualified to practice und... Read More

Practicum Site and Supervisor: Joseph Wong & Associates Counselling

Olivia Tellez, BA, MACP Candidate, Registered Psychotherapist (Qualifying)

Languages: English

Olivia Tellez is currently a Master’s level MA in counselling psychology practicum student who is qualified to practice under the clinical supervision of an approved practicum supervisor.

“Rome was not built in a day”. There were challenges to overcome, bridges to cross and people to help, progress and change take time.

Olivia believes in a client-centred approach to therapy as each person’s experiences are unique to them as they are the experts in their own life through all seasons of change. This approach allows for collaboration to help clients explore their needs and wants when it comes to the therapeutic process. Olivia’s goal is to help increase positive coping mechanisms while helping to build one’s resilience and self esteem

In sessions Olivia creates a safe welcoming environment for the client to express their needs however they come.

Practicum Site and Supervisor: Joseph Wong & Associates Counselling Olivia Tellez, BA, MACP ... Read More

Supervisor: Joy Sereda.

Sarah, MSW, RSW. 

Languages: German, English

I am passionate about helping people manage anxiety, depression, stress, self-worth, and identity crises. My goal is to provide a safe and welcoming space where you feel supported and comfortable to say what is on your mind. I am here to help you make sense of your emotions and feel more at ease working through negative thoughts and worries.

My approach is based on your needs and is guided by principles of compassion, authenticity, and acceptance. I strive to help my clients feel empowered and ready to use their strengths to make changes toward their goals. I believe you deserve to have someone on your side while you explore new ways to overcome your challenges and gain the confidence to grow.

Supervisor: Joy Sereda. Sarah, MSW, RSW.  Languages: German, English I am passionate about hel... Read More

I am a Registered Social Worker with Masters in Social Sciences (Mental Health) who is qualified to practice under the clinical supervision of an approved supervisor.

註冊社工,社會科學(心理健康)碩士

Languages: English, Cantonese (廣東話) and Mandarin (國語)

I am a Registered Social Worker with Masters in Social Sciences (Mental Health) who is qualified ... Read More

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